Shipping policy

Shipping Policy (United States)

United States Shipping Policy

This shipping policy applies to orders placed on us.scentola.com and shipped within the United States.

Order Processing

Orders are typically processed within 1 business day after payment is confirmed. You will receive a confirmation email once your order has been processed and shipped.

Shipping Method & Delivery Time

We ship orders within the United States using standard domestic carriers.

Estimated delivery time:

• 3–5 business days after purchase

Delivery times may vary depending on your location and carrier conditions. We are not responsible for delays caused by the carrier once the order has been shipped.

Shipping Fees

Shipping fees are calculated at checkout and displayed before you complete your purchase.

Shipping Address

Customers are responsible for providing an accurate and complete shipping address. We are not responsible for orders delivered to incorrect or incomplete addresses provided at checkout.

Order Tracking

Once your order ships, tracking information will be sent to the email address provided at checkout.